Hospitality one2one Podcast

Communicating across cultures with Tayo Rockson

Tayo Rockson is on a mission to use his DIFFERENCE to make a difference as a storyteller, cultural translator, and brand strategist for change-makers.
His ultimate goal is to build the next set of global leaders by teaching individuals how to communicate effectively across cultures and communicate with impact.
He believes that the two reasons people don’t think they can make a difference in the world is because of a fixed mindset and a limited worldview and so he works with individuals and organizations to improve their cultural competencies, exposure and grow their mindsets.
In addition to his numerous speaking engagements, Tayo has a successful Blog and Podcast.
Today we have a fascinating discussion on his background and talk more about communicating across cultures.

Tayo’s website:

Influencing Hotel Growth with David Gabriele

It’s word of mouth advertising for the 21st century – Swayy is the leading online Influencer booking, campaign and relationship management tool for the hospitality industry. Today we speak with CEO David Gabriele.
David was previously a City lawyer focusing on Corporate, Venture Capital and Technology matters.
In 2010 David was admitted onto the tri-lingual MSc in Management and CEMS MSc in International Management programme run by the LSE & CEMS, as one of the youngest ever successful applicants. His graduating class was featured on Forbes as “the next generation of young business leaders”.
David has also had experience working at the global headquarters of 3 FTSE 100 companies and one of Europe’s leading hedge funds.
David is regularly invited to speak at hospitality/technology conferences both in the UK and internationally including at:
– The Annual Hotel Conference (UK);
– Future of Hospitality Summit (Switzerland);
– Travel Technology Europe (UK);
– Boutique Hotel Summit (UK);
– Hotelympia (UK); and
– International Federation for IT, Travel & Tourism (Sweden), to name a few.

David talks more about why Swayy was formed and he speaks about the importance social media can play into a hotel’s bottom line.

David’s Linkedin Profile

Swayy Website

Head over to LinkedIn and Like mine or Chris’s video post about Carrie Luxem to Win! or ENTER NOW

Listen to this great interview, and follow the above Link to win a copy of Carrie’s book!

Ordering Up Restaurant Success with Carrie Luxem

Carrie Luxem is a human resources professional specializing in the restaurant industry. In 2010, she founded Restaurant HR Group where she partners with hundreds of restaurateurs to take care of their greatest assets — their people. With a career that has spanned nearly 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice and has been featured in Entrepreneur, Restaurant News, and Independent Restaurateur. Connect with her on social media or learn more at

Rocking the Hotel Industry with Holly Arora

Holly Arora started her career in the hotel industry as a young teenager working as a housekeeper. She gained experience working her way up as a Guest Service Supervisor and eventually as a General Manager. Holly’s passion for leading and educating lead her to create “Let’s Rock the Hotel” – a video-based online training program that shows you step-by-step how to run a hotel, manage staff and respond to ownership. It provides valuable training on how to become a successful General Manager. Today she speaks more about her training program and her journey that brought her to where she is today.

Don’t forget, listeners and viewers of the Hospitality One2One Podcast get a 10% discount on the Let’s Rock the Hotel training course!

I want my course!


E-Mail Holly


Investing in your Employees and Communities with Kip Stehling


Kip Stehling is a Texas native and Marine Corps Veteran serving domestically, in Japan and diplomatic assignment in South Africa. Kip has spent 10 years as a hospitality leader and hotelier. For the past four years, he has been General Manager of the DoubleTree by Hilton in Mundelein. Kip’s heart lies in his faith, family, philanthropic organizations, and the local community.

Email Kip


Corey McCarthy, VP of Marketing for the digital workplace app Beekeeper, has spent nearly twenty years in the hospitality industry. Serving as the Associate Publisher of Lodging Hospitality magazine, VP Sales at Hotel Interactive and founder of Testarossa Marketing, she has extensive insights into all facets of the hotel business.

Twitter: @BeekeeperSocial
Facebook: BeekeeperSocial
LinkedIn: Beekeeper

Letting Technology Work for you with Nigel Beck

Nigel is CEO and Founder of When Labs: artificial intelligence for augmenting management, driving compliance, employee engagement, retention, and productivity.
Nigel’s passion for HR and management comes from over two decades of building and managing teams from two to thousands around the globe, and led to his acquisition of Kenexa, a human capital management company, the 6th largest acquisition IBM had ever made.
Nigel is a proven leader and innovator. As founding CTO of Footprint Software, a fintech startup, he engineered the largest retail banking system of its kind, building the fastest growing startup in Canada at the time, which sold to IBM. There, he architected IBM’s entry into Open Source software, making IBM the first major corporation to embrace Linux and Apache, and was founding product line manager for their most successful organic software product of the last two decades, WebSphere. Along the way, he founded one of the earliest commercial bot companies, liketribe, which used artificial intelligence and social graph data to provide personalized recommendations.
Nigel is a charter member and board member of the C100, an organization devoted to driving innovation and entrepreneurship in Canada, and on the Advisory Board of the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER). He is passionate about learning, sailing, and being a proud new dad.


Empowering Women in the Industry with Keely Law

Keely has been a part of the hospitality network for over 15 years. She is passionate about women’s empowerment and karaoke, in that order. Her personality can best be described as 1 part sales professional, 1 part skills developer, 2 parts community volunteer and 3 parts world traveller. (Maybe 0 parts math genius?) Equipped with a degree from the University of Life, Keely fosters authentic conversations that shed light on vulnerability, transparency, and truth. She enjoys dancing to Prince songs (once onstage with him!), forcing her kids to take educational road trips, and chatting with total strangers.



Diversity and the Community with Greg DeShields

Greg DeShields currently serves as the Executive Director at PHLDiversity Multicultural Affairs Congress a division of the Philadelphia Convention and Visitors Bureau (PHLCVB), adjunct instructor for Temple University School of Tourism and Hospitality and Hospitality Educators.

Greg is a Graduate of Johnson & Wales University in Providence, Rhode Island, with an A.S. Degree in Hotel & Restaurant Management; and B.S. Degree in Hospitality Management. His professional certifications include: American Hotel & Lodging Association, Educational Institute – Certified Hospitality Educator – 2013 Asian American Hotel Owners Association – Certified Hotel Owner 2013

Recently Greg served as Managing Director of Business Development for Temple University Fox School of Business & School of Tourism and Hospitality Management. Professionally, Greg has been a manager in the hospitality industry for such companies as Hyatt Hotel, Omni Hotels, Sheraton Hotels, Korman Company, General Manager of Philadelphia OIC’s Opportunities Inn: Hospitality Training Institute

Greg’s Board membership and committee chairs include: American Hotel & Lodging Association Multicultural & Diversity Advisory Council, Asian American Hotel Owners Association Center City District (Philadelphia), Center City Proprietors Association (Philadelphia), COMHAR Inc. (Philadelphia) Greater Philadelphia Hispanic Chamber of Commerce, Independent Business Alliance (Philadelphia), Philadelphia Opportunities Industrialization Center, Responsible Hospitality Institute – National Board and SKAL International (Philadelphia)

Greg is an active member of the Council on Hotel & Restaurant Institute Educators, The American Hotel & Lodging Association, Meeting Professionals International, Hispanic Meeting Professionals, National Association of Black Hotel Owners Operators and Developers, and Hispanic Hotel Owners Association.



Through the eyes of the guest with Kip Damrow

Today we have a great chat with Kip Damrow, Regional Director of Sales for Parks Hospitality. Kip is an award-winning, mentor focused sales leader who has been able to turn his love for hospitality and sales into his ideal career. Kip loves to work hand in hand with his employees and works to not only make them better sales teams, but also community driven individuals.

We think you will really enjoy this episode

Email Kip

Translating Millennials with Amanda Hammett

Amanda Hammett was given the nickname of the “Millennial Translator” by a group of college
students after one of her many college speaking engagements. These days, she’s putting that
name to good use helping companies get the most out of top millennial talent. For over 15
years, Amanda has proven that she not only knows and understands corporate America, but
she also knows and understands the millennials themselves.
Amanda works with corporations to develop strategies around attracting, retaining and engaging
top millennial talent. She has seen the devastating effects to company morale, productivity and
ultimately, the negative effects on the bottom line when companies are unable to effectively
engage their employees. Additionally, she feels it is incredibly important to prepare millennials
BEFORE they reach the workforce which is why Amanda works with college and university
groups to prepare and develop their leadership skills as they transition into corporate America.
Over the past 5 years, Amanda has delivered over 800 keynote speeches to the very audience
corporate America is struggling to motivate and connect with. By relying on her experiences as
an entrepreneur and employer, she has a keen sense of the difficulties in recruiting and
retaining the best talent.

Visit Amanda


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